Quick start for staff
Accept your invite, see your shift and get your work done, mostly from your phone.
HospoTek is made to be used on your phone during a shift. Everything on this page works in your phone's web browser.
Accept your invite
Open the email
Your manager adds you, and HospoTek emails you an invitation called "You're invited to" your venue on HospoTek. Press Review invitation. The link lasts 72 hours.
Set a password
On Join your venue's name, type a Password and type it again under Confirm password. It needs at least 8 characters, with an uppercase letter, a lowercase letter and a number. Press Accept invitation.
If you already have a HospoTek account, press Sign in to accept instead.
Log in
The Log in page says your account is ready. Enter your email and the password you just made, and press Log in. Next time, you can also press Email me a code instead.
Link not working?
Find your way round on a phone
The bar along the bottom has:
- My shift: your home screen.
- Chat: your team's conversations. The number on it is how many have something unread.
- Inbox: your notifications.
- More: everything else, such as Checklists, Incidents, Procedures, Training, Notices and your account.
To search, tap the search bar at the top. See Finding your way around.
When My shift shows Get a nudge when a task or checklist is yours, press Turn on notifications. On iPhone, add HospoTek to your Home Screen first (Share › Add to Home Screen). See Phones, tablets and offline.
Your home screen
My shift shows today's work, in the order you need it.
- The next job is the big card at the top. Press its button to Start or Continue a checklist, or Open task for a task.
- You're not on shift shows when you haven't started. Choose the area you're working in and press Start shift. Press End shift when you finish. If you end it by mistake, press Undo on the message that pops up.
- Notices your manager wants you to read show here until you acknowledge them. So do Procedures to read.
- Further down are Still owed (work from earlier days you can still finish), Later today, Coming up and Done.
- If you have training to do, a Training card takes you to it.
To start a checklist that isn't on your list, press Start a checklist at the top, or open More › Checklists and tap the one you want.
If your shift is empty, you see Nothing on your shift yet. Press Try a practice checklist to see how a checklist works. Nothing you do in practice is saved.
Complete a checklist
- Open the checklist from My shift.
- Tick each item as you do it. Some items ask for a reading, a photo or a signature instead.
- If you can't do an item, tap the flag beside it and choose Can't complete or Not applicable this shift. Add a note to say why.
- Press Submit.
To stop part-way and come back later, press Save and return to My shift. Your progress is kept.
If you lose signal, the button reads Save to send later. Your checklist is sent when you're back online. See Checklists.
Complete a task
Open the task from My shift. Add Completion notes if you want to. If the task asks for a photo, press Take photo. Then press Complete task.
Report an incident
On My shift, press Create and choose Incident report. You can also open Incidents and press New incident report.
Fill in What happened, when it happened, What did you do at the time? and the questions about the incident. Add photos if you have them, then press Submit report.
Incidents shows the reports you've made. Only the Venue Manager and Assistant Venue Manager can see everyone's. See Incidents.
Read notices
A notice from your manager shows on My shift. Read it and press Acknowledge. If there are several, one card says how many, and Read them opens each one. To see all notices, go to More › Notices. See Notices.
Use chat
Open Chat to see your conversations. Press New message to message someone.
If the person you're messaging is off shift, HospoTek asks first. Choose Send when they start to hold the message until their next rostered shift, or Send now. See Chat.
If your venue has a tablet
If your venue uses a shared tablet, My shift may show Set your PIN for the tablet. Press Set your PIN. The tablet asks for it when you sign off a checklist there. See Kiosk mode.