Notices
Tell the team something, ask them to acknowledge it, and see who has.
A notice is a message from a manager to the venue: a new procedure, a change to the roster, a reminder before a big night. You can ask people to acknowledge it, and see who has.
Venue Managers, Assistant Venue Managers, Duty Managers and Supervisors write notices. Everyone reads the ones addressed to them.
Write a notice
Open the form
Open Notices in the sidebar and press New notice. You can also choose Create › Notice on the Dashboard, or Write a notice from the search palette (⌘K or Ctrl K).
Fill it in
- Title: up to 80 characters.
- Notice: what you want to say, up to 2,000 characters.
- Who it is for: Everyone, one area, or one role. See Choose who it's for.
- Require acknowledgement: on by default. Turn it off for news that asks nothing of anyone.
Post it
Press Post notice. Everyone it's for gets a notification. If you asked for acknowledgement, you see "Notice posted. It sits on their home until they acknowledge it."
A notice can't be edited once it's posted, because people acknowledge exactly those words. To change one, take it down and post a new one.
You can also turn a message into a notice from a chat channel: press Post as a notice in the message box. It goes to the channel's area, or to everyone for a venue-wide channel. See Chat.
Choose who it's for
- Everyone: every person at the venue.
- An area, such as Bar or Kitchen: the people who started a shift in that area in the last seven days, plus anyone who hasn't started a shift in any area in that time, so nobody new is missed.
- A role, such as Supervisor or Staff: everyone with that role.
The person who wrote the notice is never counted in its audience.
Where your team sees it
- On their home. A notice that asks for acknowledgement is pinned to the top of My shift as a card, until they press Acknowledge. There's no way to dismiss it.
- In their Inbox, with the other notifications. See Inbox and notifications.
- On their phone, as a push notification, if they've turned those on.
- In Notices. On a phone, staff find Notices under More. Their list shows only the notices addressed to them that are still up.
Acknowledge a notice
On My shift, read the card and press Acknowledge. If the notice is long, press Read more to see all of it.
With two or more notices waiting, the card says how many, such as "2 notices to read". Press Read them to see each one.
My shift is the only place to acknowledge a notice. Opening a notice from your Inbox or a push notification shows it in full, but its page has no Acknowledge button, so go back to My shift to press it.
See who has read it
For the people who write notices, Notices lists every notice at the venue, and the Acknowledged column shows how far each one has got, such as "6 of 18". It shows a dash when the notice didn't ask for acknowledgement, and Taken down with the date once it's down. If no notice in the list asks for acknowledgement, the column isn't shown.
Open a notice to see two lists, each with its count: Acknowledged, with the time each person did it, and Not yet.
Nudge the people who haven't
On a notice's page, press the button under Not yet, such as Nudge the 4 people who have not. Each of them gets a notification asking them to read it.
You can nudge once a day per notice. After that, the button says who was nudged and when, such as "Nudged 4 people this morning".
Take a notice down
Only the manager who wrote the notice, or a Venue Manager, can take it down. On the notice's page, open the menu beside the title and choose Take down, then confirm.
It leaves everyone's screens, and the acknowledgements are kept. The people who write notices still see it in Notices, marked Taken down.