HospoTek Docs

Settings

Venue details, areas, modules, emails, devices, chat and integrations.

Settings is where you set the venue up: its details, its areas, which modules it runs, who gets emailed and which tablets are paired.

Venue Managers only. Nobody else sees Settings in the sidebar.

Settings is split into sections. On a computer they're a list down the left; on a phone or tablet they're tabs under the title. Some sections only appear when the module they belong to is on.

SectionWhat it's forShows when
Venue detailsName, timezone, contact details, opening hours, logo, the assistantAlways
Areas and timesAreas and their colours, time slots, checklist categoriesAlways
ModulesWhich parts of HospoTek the venue runsAlways
NotificationsWho is emailed, and quiet hoursTasks and checklists or Incident reporting is on
DevicesTablets paired for kiosk modeTasks and checklists is on
ChatWho staff can messageTeam chat is on
IntegrationsYour roster from Tanda, Employment Hero or a CSVAlways

Change the venue's details

Open Settings › Venue details. You can change:

  • Venue name.
  • Timezone. Shift dates and due times are worked out in this timezone, so check it's right.
  • Venue email, Venue phone and Venue address. All optional.
  • Opening hours: Opens at and Closes at. A bar underneath shows the hours, and your time slots if you have any.
  • Venue logo. Optional. Press Upload logo and choose an image file.

Press Save venue details.

Turn the assistant on or off

Under the venue details, the Assistant card has one switch. When it's on, HospoTek writes a morning briefing and an end-of-day report, makes suggestions in the manager queue, and answers questions in Ask HospoTek, all from the venue's own records. When it's off, none of the venue's records are sent to the AI model.

The switch saves as soon as you press it.

Add, rename or archive an area

Areas are the parts of your venue people work in, such as the bar or the kitchen. Checklists, tasks, tablets and people are put on an area.

Open Settings › Areas and times.

  • Add an area: type the name under Add an area and press Add area.
  • Rename: open the menu on the area's row and choose Rename. Everyone and everything filed under it moves with it.
  • Change colour: choose Change colour and pick a colour, or press Auto to let HospoTek choose. The colour shows beside the area's name across the app.
  • Archive: choose Archive. An archived area leaves every picker. HospoTek won't archive an area while a checklist on the schedule, an open task, a paired tablet or a roster area still uses it, and tells you which.

Archived areas sit under Archived at the bottom of the card. Open the menu on one and choose Bring back to restore it.

Name the parts of your day

Only when the venue runs Tasks and checklists.

Time slots are the named parts of the venue's day, such as "Before open". Checklists and the schedule are grouped by them. On Settings › Areas and times, press Edit time slots. Give each slot a name, a start and an end. Press Add a slot for another, or the bin to remove one. Press Save.

Set up checklist categories

Only when the venue runs Tasks and checklists.

Categories are how the checklist library is filed. On Settings › Areas and times, press Edit categories. Add a New category, rename one, move it up or down, or switch one off so it isn't offered when filing a checklist. See Checklists.

Turn a module on or off

Open Settings › Modules. Each module has a switch. It saves as soon as you press it.

  • Tasks and checklists and Team chat are always on.
  • Incident reporting, One-off tasks, Function enquiries, Training and SOP library can be turned on or off.

Turning a module off hides it for everyone at the venue. Nothing is deleted, and you can turn it back on at any time.

Choose who gets emailed

Open Settings › Notifications. Under Also email these addresses:

  • Completed checklists go to is the address each completed checklist is emailed to.
  • New incident reports go to is the address each new incident report is emailed to. It shows when Incident reporting is on.

Use an inbox the venue controls, not a personal one. Press Save email addresses.

These are extra addresses. Managers are still notified in the app and by email, according to their own Account settings.

"Checklist emails have nowhere to go"

If the venue has no address for completed checklists, this warning shows at the top of every Settings section. Press Add an address to go straight to the field.

Set quiet hours

Quiet hours are when nobody's phone should buzz. Open Settings › Notifications and set Quiet from and Quiet until. They can cross midnight, such as 22:00 to 07:00. Press Save quiet hours.

During quiet hours, everything still goes to the inbox. Only emails and push notifications wait, and anything urgent goes anyway. To turn quiet hours off, clear both times and save.

Pair a tablet

Only when the venue runs Tasks and checklists.

Open Settings › Devices and press Pair a device. A device shows one area's checklists and nothing else. See Kiosk mode for the whole set-up.

Choose who staff can message

Open Settings › Chat. Under Staff can message, choose Everyone, Their department and shift leads or Shift leads only. It saves as soon as you choose.

Shift leads can always message anyone, and anyone can message a shift lead. Urgent messages can be sent by Duty Managers and above. See Chat.

Connect your roster

Open Settings › Integrations to connect Tanda or Employment Hero, import a CSV roster, match people and map areas. See Rosters and integrations.

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